🚚 Shipping Details
We are dedicated to delivering your products quickly and safely across the country.
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Free Shipping: We offer Free Shipping across Pakistan on all orders.
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Courier Partners: All orders are fulfilled via trusted logistics partners (e.g., PostEx, Call Courier) ensuring hassle-free delivery.
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Order Confirmation: If you are a new customer, we will confirm your order via Call, SMS, or WhatsApp. Once confirmed, you will receive a Tracking ID.
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Processing Time: Orders placed on Sundays or National Holidays will be processed the next working day.
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Standard Delivery: 5 to 10 business days.
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Peak Season: Delivery may take up to 15 working days during high-demand periods.
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Important: If the package is clearly damaged or the flyer/box seal is broken at the time of delivery, please DO NOT accept the package.
🔄 Returns, Refunds & Replacements
We accept returns on unused merchandise within 30 days of purchase.
Return Conditions:
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Items must be unused, unworn, unwashed, and in original packaging.
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Change of mind is not applicable once the item is used or installed.
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Perishable or damaged items (after use) are not valid for return.
The Return Process:
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Shipping: Customers must return the item via a traceable courier (e.g., Trax, Leopards, or TCS) at their own expense.
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Refund Method: Refunds are issued via Bank Transfer, EasyPaisa, or Store Credit.
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Deductions: While shipping is free for purchases, a standard delivery cost (e.g., Rs. 500) is non-refundable in the event of a return.
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Processing Time: Refund requests are processed within 3 to 5 working days after we receive and inspect the returned product.
Replacements (Exchange):
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Replacement Fee: Replacement deliveries are charged a flat fee (approx. Rs. 500) to cover the 2-way courier logistics.
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Hand-to-Hand Exchange: Our rider will collect the old parcel and deliver the new one simultaneously. Please ensure the item is packed in its original packaging.
📦 Warehouse Address for Returns
Please send all authorized returns to: [Insert MHT Warehouse Address Here] [City, Pakistan, Zip Code]
💰 Pricing Policy
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Price Changes: Prices on the MHT website are subject to change without prior notice, based on manufacturer updates or currency fluctuations.
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Discounts: Prices may also change upon the expiration of specific coupons or promotional sales events.
📞 Contact Us
For further queries about Returns, Replacements, or Shipping, please contact our team:
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WhatsApp: 0336 6494600
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Email: support@mhtpak.com