Privacy policy
Privacy Policy
This policy sets out how we collect, use, and safeguard your information — and the choices available to you throughout your relationship with us.
On This Page
1 · 📋 Information We Collect 2 · 🎯 How We Use Your Information 3 · 🍪 Cookies & Tracking 4 · 🤝 Sharing Your Information 5 · 🔒 Data Security 6 · 🗂️ Data Retention 7 · ✅ Your Rights 8 · 👶 Children's Privacy 9 · 🔄 Changes to This PolicyIn the course of browsing our store, placing an order, subscribing to updates, or sharing a review, we may collect the following:
Contact details: your name, phone number, email address, and shipping or billing address.
Order details: the products you purchase, order value, and your chosen payment method.
Device & usage data: your IP address, browser type, and how you navigate our site — gathered automatically through cookies.
Correspondence: messages you send us via WhatsApp, email, or our contact form.
To process, confirm, and fulfil your orders with care and accuracy.
To keep you informed of your order status by call, SMS, WhatsApp, or email.
To respond promptly to your customer support enquiries.
To invite a review after delivery, and to showcase verified customer feedback on our product pages.
To refine and elevate our website, catalogue, and overall shopping experience.
To share occasional marketing updates — always with your consent.
We safeguard your data with SSL encryption, protecting information as it travels between your browser and our website. While no system can guarantee absolute security, we take every reasonable measure to shield your information from unauthorized access, alteration, or disclosure.
We retain your order and account details for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or regulatory obligations.
You're entitled to reach out to us at any time to:
Request a copy of the personal information we hold about you.
Ask us to correct any inaccuracies.
Request the deletion of your personal information, subject to legal or order-related record-keeping requirements.
Opt out of marketing communications whenever you choose.
Our services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 18.
We may revise this Privacy Policy from time to time to reflect evolving practices or legal requirements. Any updates will be published here, along with a revised date.
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