Privacy policy
MHT PAK · Maan Home Tech
Privacy Policy
Last updated: July 13, 2026. This policy explains what information we collect, how we use it, and the choices you have.
📋 Information We Collect
When you visit our store, place an order, sign up for updates, or leave a product review, we may collect:
- Contact details: name, phone number, email address, and shipping/billing address.
- Order information: products purchased, order value, and payment method used.
- Device & usage data: IP address, browser type, pages viewed, and how you interact with our site (collected automatically via cookies).
- Communications: messages you send us via WhatsApp, email, or the contact form.
🎯 How We Use Your Information
- To process, confirm, and deliver your orders.
- To communicate with you about your order status via call, SMS, WhatsApp, or email.
- To respond to customer support queries.
- To send review requests after delivery, and to display verified customer reviews on our product pages.
- To improve our website, product catalogue, and shopping experience.
- To send occasional marketing updates, only where you've agreed to receive them.
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🍪 Cookies & Tracking Our store, which runs on Shopify, uses cookies to keep your cart working, remember your preferences, and understand site traffic. We may also use analytics tools to see which pages are popular and how visitors move through the site. You can control or disable cookies through your browser settings, though some site features may not work properly without them. |
🤝 Sharing Your Information
We do not sell your personal information. We only share it with trusted partners who help us run our business:
- Shopify: our e-commerce platform, which hosts our store and processes transactions. See Shopify's Privacy Policy.
- Courier partners (TCS, PostEx, Leopards, Call Courier): your name, address, and phone number, solely to deliver your order.
- Payment processing: bank transfer or EasyPaisa details you provide, used only to confirm and process payment for your order.
- Judge.me: our review platform, which may email you a review request after delivery and display reviews you choose to submit.
🔒 Data Security
Our store uses SSL encryption to protect data transmitted between your browser and our website. While no method of transmission or storage is 100% secure, we take reasonable steps to protect your information from unauthorized access, alteration, or disclosure.
🗂️ Data Retention
We retain your order and account information for as long as needed to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements.
✅ Your Rights
You can contact us at any time to:
- Request a copy of the personal information we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of your personal information, subject to legal or order-related record-keeping requirements.
- Opt out of marketing communications at any time.
👶 Children's Privacy
Our Services are not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date.